Newsletter #7

Extranet: Optimize the registration of your samples

We’re constantly trying to improve our services for our customers. Extranet is one of the modern tools we offer to make the registration and follow-up on samples even more efficient. We see that since 2012, the number of registrations via extranet has tripled and nowadays, almost the half of all samples are being registered via extranet.

How can extranet help me as a customer?

Extranet is the free online tool of Primoris to:

• register samples and to choose the right analytical method
• get analysis reports
• extract the analytical data you need

The system is fairly easy, fast and reduces the possibilities of making mistakes and is still very flexible. You can make templates, add or change reporting lines, modify data after saving a registration, … Furthermore you can get analytical data, reports (PDF), … anytime you want so you don’t need to have to request these reports by email.

How do you get started with this free tool?

Our extranet tool can be reached through the client portal section of our website (direct link). On this client portal, we publish useful information that is only accessible for our customers.
To benefit from all advantages of extranet, please contact our customer care team (customercare.be@primoris-lab.com) so we can give you login details for the client portal and the extranet application. During your first sample registration via extranet, we’re happy to guide you through the system. Also, we provide you with a short handy manual that helps you to register the samples correctly.

Do you want to give it a try? Contact us today, you won’t regret it!